Thatcham Privacy Policy

Data We Gathered

We gather and manage various types of personal information, including:

Your Information Usage

Your personal information is utilized for these purposes:

• Local Service Delivery Overview:
  • We collect and process your vehicle rental bookings to ensure a smooth experience. This includes verifying your identity and confirming compliance with our rental criteria. Our team facilitates the vehicle collection and return procedures, while also managing payment transactions, including deposits and additional charges. Your convenience and satisfaction are our priorities.
• Customer Interaction (Legitimate Interest/Contract Execution):
  • Sending rental confirmations, updates, and essential information regarding your booking. Addressing your questions and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Consents and Interests in Thatcham:
  • We send promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement (Legitimate Interest):
  • Evaluating website interactions to enhance user experience and optimize our vehicle offerings and related services. Conducting assessments to improve overall service quality.
• Legal Compliance and Obligations in Thatcham:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraudulent activities and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Sharing Your Information With Us

• Service Providers in Thatcham: We collaborate with third-party service providers, including payment processors and IT support, who are contractually required to safeguard your personal information.

We do not share your personal information with third parties.

Data Protection Measures

We adopt effective technical and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, or destruction. This includes using encryption, implementing access controls, maintaining secure servers, and conducting regular security evaluations. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely foolproof.

Data Retention Practices

We retain your personal information only for as long as necessary to achieve the specific purposes for which it was collected, including compliance with legal and regulatory obligations. The duration of data retention may vary based on the type of information and the circumstances surrounding its use, ensuring alignment with applicable laws and best practices.

Your Rights in Thatcham

Your Rights Under UK Data Protection Law

• Accessing Your Information Rights: Obtain a copy of your stored personal information.

Contact us to exercise your privacy rights.

Cookies and Tracking Policy

Our website utilizes cookies and similar technologies to improve your experience, monitor site usage, and customize content to your preferences. You can adjust your cookie settings directly within your browser. This allows you to control how we collect and use your information while engaging with our services.

8. Updates to Policy

We may periodically revise this Privacy Policy to account for changes in our practices or legal obligations. Any updates will be reflected on this page alongside a new "Last Updated" date. We recommend checking this policy regularly to stay informed about how we protect your information.

Contact Us

Contact Us Regarding Our Privacy Policy and Data Practices